Virtual receptionist service

Virtual receptionist service alternative for missed calls

If you only need help catching missed calls, PlumberCallback gives you the important part: a fast response to the caller and the job details sent to you.

WhatsApp for a 10-minute demo See pricing
Example missed-call text
Sorry we missed your call — do you need help with a leak, blockage, boiler issue, or quote? Reply with your postcode and what you need.Auto-reply · just now
Leak under kitchen sink, SW4. Can someone come today?Customer reply
Why it matters

Catch missed calls without changing how you work

A virtual receptionist can be useful, but many small businesses just need a simple way to stop missed callers from vanishing.

Fast response

Missed callers get a useful text within seconds instead of waiting on voicemail.

Job details captured

Ask for the problem, postcode, urgency, and any useful details.

Easy follow-up

You receive the reply by SMS or email and call back with context.

What PlumberCallback does

When a call is missed, the caller receives a text asking for their issue, postcode, and urgency. You receive the reply by SMS or email.

What it does not do

It does not replace a live receptionist, answer calls for you, or manage your diary. It focuses on one job: catching missed-call leads.

Why it is simpler

There is no new app to learn and no complicated call centre setup. We configure the message, test the flow, and send replies straight to you.

Want to see the missed-call flow?

Message on WhatsApp and we’ll show you how the text-back works in under 10 minutes.

WhatsApp for a 10-minute demoWhatsApp demo