Answering service pricing

Answering service pricing: a simpler alternative

If full answering service pricing feels too high for your business, start with missed-call text-back: £100 setup and £40/month.

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Example missed-call text
Sorry we missed your call — do you need help with a leak, blockage, boiler issue, or quote? Reply with your postcode and what you need.Auto-reply · just now
Leak under kitchen sink, SW4. Can someone come today?Customer reply
Why it matters

Start with the missed calls first

Many businesses look at answering services because they miss calls. If that is your main issue, you may not need a full receptionist service yet.

Fast response

Missed callers get a useful text within seconds instead of waiting on voicemail.

Job details captured

Ask for the problem, postcode, urgency, and any useful details.

Easy follow-up

You receive the reply by SMS or email and call back with context.

PlumberCallback pricing

PlumberCallback costs £100 setup and £40/month. That includes setup, a custom text message, lead notifications, and testing.

What you get

When a call is missed, the caller receives an automatic text. When they reply, the details come straight to you by SMS or email.

When to choose a full answering service

If you need every call answered live, booking handled, and admin support, a full answering service may be better. If you mainly need to catch missed calls, PlumberCallback is a simpler starting point.

Want to see the missed-call flow?

Message on WhatsApp and we’ll show you how the text-back works in under 10 minutes.

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